Privacy Policy

Information You Provide

• Account Information: Name, email address, phone number, company name
• Payment Information: Billing address, payment method details (processed securely by Stripe)
• Business Information: Services offered, business hours, custom greetings
• Communications: Messages you send us, support requests, feedback

Call & Lead Data

• Call Recordings: Audio recordings of calls (if enabled)
• Transcriptions: Text transcripts of conversations
• Lead Information: Caller names, phone numbers, emails, service requests
• Booking Details: Appointment dates, times, service addresses

Automatically Collected

• Usage Data: Features used, pages visited, actions taken
• Device Information: Browser type, operating system, IP address
• Log Data: Access times, error logs, referring URLs

We may share information with:

We use cookies and similar technologies for:

You can manage cookie preferences in your browser settings. Note that disabling certain cookies may affect functionality.

You have the following rights regarding your personal data:

We retain your data for as long as necessary to provide our services:

Our Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately at privacy@receptionos.com.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:

• Standard Contractual Clauses (SCCs) for EU data transfers
• Data Processing Agreements with all sub-processors
• Compliance with applicable data protection regulations

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Sending an email to your registered email address
• Posting a prominent notice on our website
• Updating the "Last updated" date at the top of this policy